Privacy Policy / Site Terms And Conditions / Returns

Privacy Policy Statement

Our postal address is: e Surf Store P.O. Box 10902, Santa Ana. CA 92711-0902 USA

We can be reached via e-mail at Admin@e-Surf-Store.com or eSurfStore@Hotmail.com

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).

We collect only the domain name, but not the e-mail address of visitors to our Web page, user-specific information on what pages consumers access or visit.

The information we collect is used to improve the content of our Web page.

With respect to cookies: We use cookies to record user-specific information on what pages users access or visit.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.

Upon request we provide site visitors with access to a description of information that we maintain about them.

Consumers can access this information by e-mail us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information.

Consumers can have this information corrected by sending us e-mail at the above address.

With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Site Terms and Conditions

e Surf Store grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of e Surf Store.

This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any purpose, commercial or otherwise, without express written consent from e Surf Store.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of e Surf Store and our affiliates without express written consent.

You may not use any meta tags or any other “hidden text” utilizing e Surf Store’s name or trademarks without the express written consent of e Surf Store.

Any unauthorized use terminates the permission or license granted by e Surf Store.

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of e Surf Store so long as the link does not portray e Surf Store, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner.

You may not use any e Surf Store logo or other proprietary graphic or trademark as part of the link without express written permission.

Returns Policy

Money back or item exchange (buyer’s choice)

All returns are subject to a 25% restocking fee. All returned items must be in the same brand new condition as shipped. Items that have been, used, installed, or changed from their original condition will not be accepted back for a return.

Buyer has 14 calendar days from receiving their product to email us to request an RMA number.

Items returned without an authorized RMA number will not be accepted and will be returned to the buyer. Buyer must return the item(s) with a delivery confirmation or tracking number through UPS, FedEx, or USPS with insurance to cover any loss or damages.

Original shipping charges are non-refundable. We will not be held responsible for any lost or damaged returned item(s). Buyer pays return shipping.